Here’s the crash report Amazon Web Services issued after the massive outage to their US-EAST region, the first and biggest of the regions, back in 2012. Here’s the one Heroku issued about their outage, caused by the Amazon outage.
On Saturday night, Barclays Bank had a major outage which took out online authorisation for credit and debit cards, online banking, ATMs, and apparently even some BACS transfers. Not only did it fail, it failed in a state where the fallback to offline authorisation didn’t work either, and people were turned away from supermarket checkouts trying to buy baby food. I asked their Twitter bod if they would be publishing a report on how it happened, and what they did about it.
.@BarclaysUKHelp will you be releasing a technical report on the outage like Amazon Web Services does?
— Alex Harrowell (@yorksranter) October 30, 2015
Hear those crickets? But I don’t understand why there should be crickets chirping here. If AWS can do it, entirely voluntarily, and the entire aviation industry (and in the UK, shipping and railways) can do it, and to some extent the pharma industry…why not IT more broadly, and why not finance?