special relationships

Think Defence has been having a very good discussion (practically a CT-style blog seminar) about the Falklands. Which reminds me…I note that Bob Howard has yet to visit, despite the eldritch conjunction of an implausibly massive geostrategic commitment, the deep links between right-wing political Catholicism and the sinister occult, the Antarctic (and you know what…

Read More Recommended

This Ha’aretz piece is interesting for the insight it gives into Israeli policy and especially into process, but also for a couple of other things. Notably, it’s remarkably frank about the Obama administration deliberately trying to stop Netanyahu going to war, and the role of dodgy casino guy Sheldon Adelson in both US and Israeli…

Read More Churchill was wrong for most of his career, you know…

So, why did we get here? Back in the mists of time, in the US Bell System, there used to be something called a Business Office, by contrast to a Central Office (i.e. what we call a BT Local Exchange in the UK), whose features and functions were set down in numerous Bell System Practice…

Read More The politics of call centres, part two: sources of failure

What is it that makes call centres so uniquely awful as social institutions? This is something I’ve often touched on at Telco 2.0, and also something that’s been unusually salient in my life recently – I moved house, and therefore had to interact with getting on for a dozen of the things, several repeatedly. (Vodafone…

Read More The politics of call centres, part one

Update: I originally didn’t want to publish this because I didn’t think it was good enough, but I hit the wrong button. Anyway, Alistair Morgan read it and thinks one of the premises of the whole thing is wrong. Namely, the weapons were going in the same direction as the drugs, not the other way…

Read More Protection….

Update: I originally didn’t want to publish this because I didn’t think it was good enough, but I hit the wrong button. Anyway, Alistair Morgan read it and thinks one of the premises of the whole thing is wrong. Namely, the weapons were going in the same direction as the drugs, not the other way…

Read More Protection….

The question isn’t so much “did Eric Pickles eat all the pies?”, it’s “who paid for the pies, and how many did he declare in the register of members’ interests?”. TBIJ is on an absolute tear on Tory lobbying stories at the moment, and the combination of photo and caption for the Eric Pickles one…

Read More it flies! well, that’s what it was bloody well designed to do