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This Left Outside post is getting attention, and it’s good: That brings us to the least obvious, but most damaging effect of rating your waitress. Good management is good. Better management can drive big improvements in productivity. And everyone knows how bad it is to have a bad manager, it can be utterly hellish. In…

Read More Star ratings can’t leave you to improve

The modern era has had several attempts at adopting a so-called nomad science as a meta-theory of everything. Here is a list. Most of them were completely terrible. From 1900 to 1939: Race Science From 1910 to 1960: Psychoanalysis From 1930 to 1980: Marxism From 1950 to 1980: Cybernetics From 1975 to today: Postmodernism From…

Read More A minimal intellectual history of our times

A couple of recent experiences. First up, I was at Mediapart’s 10th anniversary celebrations over the weekend. At one of the panel discussions, a very important journalist was speaking very passionately about the possibility of someone changing an algorithm and this having consequences for real people in the real world. Well, yes; that’s like you,…

Read More Three recent experiences and some cows